What to do after you schedule a car service appointment online

Online scheduling is easy, but what do you do when you show up?

By Product Expert | Posted in FAQs, Service on Thursday, August 30th, 2018 at 4:48 pm
calendar with appointment written in pen

What to do after you schedule a car service appointment online

It’s not just social anxiety that makes many of us uncomfortable talking on the phone. Sure, it can feel a bit strange talking to someone you don’t know and can’t see, but it also can be difficult to find time to make a What to do after you schedule a car service appointment online phone call if you work during the day. Fortunately, scheduling a car service appointment online is quick, simple, and you can easily see open spots on our calendar so you know when to come. Though we do have a quick lane for those who have simple service needs, scheduling online can speed things up because we’ll be expecting you. This is especially important if you have a lengthier repair in mind. Here’s what to do when you show up for your appointment.

Go straight to the service centerBlack 2018 Acura TLX in white room

We already know you’re coming, so you don’t have to do anything unusual when you come. Stop by the service garage and let us know you are here for your appointment. We’ll take down some of your key information and you can verify what services you want to be performed.

Read More: Will taking your Acura to a quick lube shop void the warranty?

When you schedule your appointment, make sure you select your transportation option. You can either drop off your vehicle, take a shuttle, take advantage of our comfortable waiting area or take a loaner vehicle. It’s very important that you indicate you’d like a loaner vehicle at the time of scheduling to ensure that we have one available to you. Keep in mind you have to be 21 or older, have a valid driver’s license and have full-coverage insurance. We ask that you do not smoke in these vehicles and that the car doesn’t leave the Virginia-D.C.-Maryland area. Loaner vehicles are not available for services that take under two hours to perform because loaner cars are limited.

If you have any questions about making an appointment, don’t hesitate to call. Until then, be sure to check back here at the Radley Acura Blog for more on services and Acura news.