Acura Service Center in Falls Church, VA
Testimonials
My experience at Radley service department was excellent.
We had nothing but a great experience with Radley Acura.
“ We had nothing but a great experience with Radley Acura. We worked with Brian and he took great care of us. We live in NC and this was the only location (on the east coast) that had the 2022 MDX we were looking for. Living out of state Brian made the purchase easy for us and was in constant communication with us (even late at night or when he wasn’t “working”). We purchased around Christmas and he made everything seamless, we never even stepped foot in/on the dealership. He sent us pictures and details to make sure we approved before we confirmed the sale, as soon as the car arrived from the factory, he got it shipped to us within a few days. He set up everything from taking the downpayment, to getting paperwork sent to us, adding the heated steering wheel to our ASPEC, and even setting up getting the car shipped to us in NC. We received our NC tags within 30 days. Couldn’t say enough positive things and when we are looking to upgrade our next car we will probably make the trip back up to Radley and work with Brain again, we were that impressed. ”
Lucas was the perfect salesman, so if he sees this, thank you for the great experience!
“ Lucas was the perfect salesman, so if he sees this, thank you for the great experience! While shopping for cars, there were a couple cars I was interested in, and Lucas was very genuine about the car buying experience. We thoroughly went through the cars as if he was making a purchase too. He pointed out a couple minor defects that I might not have noticed because he wanted to make sure I was fully informed before making the purchase. I really appreciated and respected that. I wish all cars salesman were as genuine as Lucas. After the purchase, I kept in touch with him about the car. During my first service, I went to sales to catch up with him and he was happy to chat with me and kill time while I waited for the service. I talked to him about a couple parts I was planning to buy for the car, and he was actually able to just give me one of their surplus parts! Lucas definitely helps provide a top notch Acura experience. Like ”
My visit to Acura was short, informative and exceptionally great.
“ My visit to Acura was short, informative and exceptionally great. I can't thank the sales person enough, Richie Staggers was a great in helping me to find a car that fit my needs. He answers all my questions and was patient with me. Jereis who was my finance manager, was amazing. She was great from beginning to end. She was upfront about the policies pricing and offer availability. It was a pleasure to work with such a professional team. My experience was wonderful and quick. Thank you all at Radley Acura. ”
First, scheduling an appointment was a breeze and very convenient.
“ First, scheduling an appointment was a breeze and very convenient. I was greeted and taken care of by Lamar, who displayed excellent customer service skills throughout the process. I had a check engine light that needed diagnosis and repair as a condition for passing my emissions test. The issue was resolved and the 50% off coupon was honored for labor and parts. I was thoroughly satisfied with my experience and will be back for any other significant issues in the future. ”
“ My experience at Radley service department was excellent. The managers and friendly and professional and provide timely updates about diagnostic findings on my vehicle. For my recent service, I waited in the service waiting room which is spacious, clean and quiet. I took my 2019 vehicle in because of a strange metallic clinking sound. The technician did impressive detective work to find a piece of metal road debris that had gotten caught inside the tire. Despite being an unusual issue, the Radley team fixed my car quickly. ”